Privacy policy

Privacy Policy

Effective Date: May 5, 2024

Introduction

Welcome to Orliani. We value the privacy of our customers and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website and purchase our products.

1. Information We Collect

1.1 Personal Information When you purchase a product, create an account, or sign up for our newsletter, we may collect the following personal information:

  • Name
  • Email address
  • Shipping and billing address
  • Phone number
  • Payment information

1.2 Non-Personal Information We also collect non-personal information to help us improve your experience:

  • IP address
  • Browser type and version
  • Pages you visit on our site
  • Time and date of your visit

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfill your orders
  • To communicate with you about your order status
  • To improve our website and customer service
  • To send you promotional offers and updates (you can opt-out at any time)
  • To comply with legal obligations

3. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:

  • Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4. Protecting Your Information

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. These measures include using SSL (Secure Socket Layer) technology to encrypt your data.

5. Your Rights

You have the following rights regarding your personal information:

  • Access: You can request a copy of the personal information we hold about you.
  • Correction: You can request that we correct any inaccuracies in your personal information.
  • Deletion: You can request that we delete your personal information, subject to certain legal exceptions.
  • Opt-Out: You can opt out of receiving promotional emails from us by following the unsubscribe instructions in those emails.

6. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information.

7. Third-Party Links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites.

8. Changes to Our Privacy Policy

Orliani reserves the right to update this Privacy Policy at any time. If we make changes, we will notify you by revising the date at the top of this policy. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9 SMS Communications

9.1. Consent: By providing your mobile number and opting-in to receive SMS communications from Orliani, you consent to receive promotional, transactional, and informational messages from us via SMS.

9.2. Information Collection: We may collect your mobile number and any other information you provide through SMS communications. This information is used solely for the purpose of sending you relevant messages and improving our services.

9.3. Opt-Out: You may opt-out of receiving SMS communications from Orliani at any time by replying "STOP" to any SMS message you receive from us. After opting out, you will no longer receive SMS communications unless you opt back in by re-subscribing.

9.4. Data Security: We take appropriate security measures to protect the information collected through SMS communications. However, please be aware that no data transmission over the internet or mobile networks can be guaranteed to be 100% secure.

9.5. Third-Party Service Providers: We may use third-party service providers to send SMS communications. These providers are contractually obligated to protect your information and use it only for the purpose of providing SMS services on our behalf.

9.6. SMS / MMS Text Message Marketing Program Privacy Policy:

Your privacy is extremely important to us. We will only use the information you provide through the Program to transmit your mobile messages and respond to you, if necessary. This includes but is not limited to, sharing information with platform providers, phone companies (carriers), and other vendors who assist us in the delivery of mobile messages. 

WE DO NOT SELL, RENT, LOAN, TRADE, LEASE, OR OTHERWISE TRANSFER FOR PROFIT ANY PHONE NUMBERS OR CUSTOMER INFORMATION COLLECTED THROUGH THE PROGRAM TO ANY THIRD PARTY.

Nonetheless, We reserve the right at all times to disclose any information as necessary to satisfy any law, regulation, or governmental request, to avoid liability, or to protect our rights or property. When you complete forms online or otherwise provide us with information in connection with the program, you agree to provide accurate, complete, and true information. You agree not to use a false or misleading name or a name that you are not authorized to use. If, in Our sole discretion, We believe that any such information is untrue, inaccurate, or incomplete, or you have opted into the Program for an ulterior purpose, We may refuse you access to the program and pursue any appropriate legal remedies.

California Civil Code Section 1798.83 and The General Data Protection Regulation 2016/679 (GDPR) allows users of the program that are California or European Union residents to request certain information regarding our disclosure of the information you provide through the Program to third parties for their direct marketing purposes.

Contact us at the following address to make a request:

INSERT YOUR COMPANY NAME

INSERT YOUR COMPANY ADDRESS

INSERT YOUR COMPANY EMAIL ADDRESS

9.7. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

  • Email: support@orliani.com
  • Address: 4221 West spruce st Tampa, FL 33607